The cake did not have the persons name on it as I requested although the design was correct. It was tasty and arrived on time. It was disappointing thought but there was no time to do anything about it.
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Apoio ao Cliente – PC (gerente de loja)–
Thank you very much for your feedback.
We’re glad to know that the cake arrived on time, that you enjoyed the taste, and that the design met your expectations.
Regarding the personalization, we understand your disappointment. The phrase indicated in the dedicated field for the message on the cake, “The force is strong with this one”, was correctly produced as per the details of your order. The request to additionally include the name was placed in the notes for the pastry team, however, unfortunately, it was not possible to accommodate that extra request.
We truly appreciate your understanding and your feedback, as it helps us continue improving our service.
Apenas clientes com sessão iniciada que compraram este produto podem deixar opinião.
Custo de entrega
Taxa de entrega a partir de 2,90€. A taxa de entrega varia consoante a morada de entrega, o peso e volume da encomenda, o tempo de antecedência da encomenda e a procura para determinada data de entrega.
Campanhas em vigor
Oferta de uma caixa de macarons para encomendas acima de 50€ e, pelo menos, dois produtos no carrinho.
Oferta de uma garrafa de vinho para encomendas acima de 100€ e, pelo menos, quatro produtos no carrinho.
Oferta de uma caixa de mini muffins para encomendas acima de 150€ e, pelo menos, seis produtos no carrinho.
Estas ofertas são cumulativas.
Recolha de encomenda/pickup point É possível recolher a sua encomenda em Lisboa, Oeiras ou Almada.
Para tal, escolha a opção de recolha na última página (checkout). Saiba mais aqui.
Contactos
Para encomendar via telefone: 21 049 6943 (chamada para a rede fixa nacional)
Para parcerias, questões sobre encomendas existentes:
O apoio ao cliente está disponível todos os dias úteis entre as 9h e as 13h e as 14h e as 18h. Ao domingo e feriados, está disponível entre as 9h e as 13h.
Solange Borg (proprietário verificado) –
The cake did not have the persons name on it as I requested although the design was correct. It was tasty and arrived on time. It was disappointing thought but there was no time to do anything about it.
Apoio ao Cliente – PC (gerente de loja) –
Thank you very much for your feedback.
We’re glad to know that the cake arrived on time, that you enjoyed the taste, and that the design met your expectations.
Regarding the personalization, we understand your disappointment. The phrase indicated in the dedicated field for the message on the cake, “The force is strong with this one”, was correctly produced as per the details of your order. The request to additionally include the name was placed in the notes for the pastry team, however, unfortunately, it was not possible to accommodate that extra request.
We truly appreciate your understanding and your feedback, as it helps us continue improving our service.